By signing this agreement, the individual acknowledges and agrees to the terms and conditions outlined below.
Studio Terms and Conditions
• Class Schedule: While we endeavor to deliver all classes on time as advertised, classes are subject to change or cancellation without notice. Be Earth is not liable for refunds, transfers, or compensation for classes that are late, changed, or cancelled.
• Instructor Changes: Teachers may change without notice.
• Facility Use: Students may use the facilities only during scheduled classes. Please arrive at least 5 minutes before class; late entry is discouraged and not guaranteed.
• Class Etiquette: Leaving class early without a medical reason is strongly discouraged. Please check in at reception before each class.
• Personal Belongings: Be Earth is not responsible for the safekeeping of your belongings.
• Entry Rights: Be Earth reserves the right to refuse entry at any time.
• Booking Classes: Bookings must be made via our app. You must have credits in your account or pay at the time of booking. Class payments must be made upon booking.
• Health Declaration: You confirm that you have been examined by a qualified medical practitioner within the past six months and are in good health to perform all yoga, pilates, barre and reformer exercises.
• Risk Acknowledgment: Classes at Be Earth may be physically strenuous. You voluntarily participate with full knowledge of risks, including personal injury, property loss, or death.
• Compliance: You will follow all instructions given by Be Earth. Failure to do so is at your own risk and may cause injury. Be Earth is in no way liable for any injury, loss of property or death resulting from attending our studio.
• Behavior Policy: Be Earth is committed to a safe environment. Unacceptable behavior will not be tolerated, and may lead to membership termination without refund.
• Rule Compliance: Students who do not observe Be Earth rules or abuse equipment will be asked to leave. Management reserves the right to terminate memberships for non-compliance.
• Agreement to Terms: By booking a class, you agree to the above terms and conditions.
Cancellation Policy
• To ensure equitable access to classes:
• Cancellation Process: Class cancellations can be made via our app up to 2hours for yoga class and 4 hours for Reformer/Pilates/Barre class before class start time without incurring a fee.
• Late Cancellations: For unlimited members, 3 or more cumulative late cancellations or no-shows over a 30-day period will result in:
• Revocation of booking privileges for 2 weeks for the first occurrence.
• Advance booking disallowed for one month thereafter or restriction to in-person standby.
• Class Packs/Limited Pass Holder: Students with Class Packs, or Limited Pass who fail to attend or cancel late will forfeit their class.
• No Phone or Email Cancellations: Cancellations will not be accepted via phone, email, or social media.
Pricing
• Currency: All prices are quoted in Hong Kong Dollars (HK$).
• Price Changes: Prices are subject to change without notice. Sale items are available at lower prices only during the sale period.
• Final Sales: All purchases are final; no refunds, transfers, suspensions, or extensions for any reason.
• Non-Transferable: All passes and memberships are non-transferable. Sharing memberships will result in cancellation.
• Additional Fees: Be Earth reserves the right to pass on costs associated with disputed transactions.
Class Packs
• Validity: Each class pass has a specified validity period.
• Final Sales: No refunds, transfers, suspensions, or extensions for any reason.
• No Sharing: Class packs cannot be shared. Violations will result in cancellation.
• Forfeitures: Non-cancellations or no-shows will result in forfeiting that visit.
Limited & Unlimited Passes
• One-Time Payment: Unlimited and limited memberships require a one-off upfront payment.
• Non-Refundable: No refunds, transfers, suspensions, or extensions for any reason.
• Suspension Policy: Members with a 3-month , 6-month , 9-month , 12-month or 18-month membership have the option to suspend their membership under the following terms:
• Duration of Suspension:
Suspension for travel issue.
- Up to 14 Days for a 3-month membership.
- Up to 21 Days for a 6-month membership.
- Up to 28 Days for a 9-month membership.
- Up to 40 Days for a 12-month membership.
- Up to 60 Days for an 18-month membership.
• Members with Family Pass or balance pack cannot apply for suspensions or extensions.
• Additional suspension application: An administration fee of HK$500 will apply for each suspension request. Only members with 12-month or 18-month membership can apply once, and the suspension period is limited to a maximum of one month.
o The suspension must align with the existing membership cycle, and cannot be back dated.
Private Sessions
• Validity: Each private pass has a specified validity period.
• Non-Refundable: No refunds, transfers, suspensions, or extensions for any reason.
• Instructor Changes: Teachers may change without notice.
• Appointment Required: Private yoga sessions must be scheduled in advance.
• Cancellation Policy: Appointments can be canceled without charge up to 24 hours in advance. Cancellations within 24 hours will incur full charges.
Workshops
• No Refunds: Be Earth does not offer refunds or credits on workshops for any reason.
• Transfer Policy: If you cannot attend, you may transfer your workshop ticket to another person by contacting Be Earth at least 2 hours before the workshop.
• Late Entry: Please arrive 15 minutes early; late entry will not be permitted.
Other Services/Programs
• Third-Party Services: Be Earth may offer third-party services, which are separate from your membership. Fees for these services are collected by the third party.
Miscellaneous
This agreement supersedes any prior agreements and can only be amended in writing by all parties. By signing, you acknowledge that you have read and agree to these terms, and understand that you are giving up legal rights. You certify that you are 18 years or older and mentally competent to enter this agreement. If any part of this agreement is found to be illegal or unenforceable, the remaining provisions will remain in effect.
The above terms and conditions are applicable to full-priced memberships only.
